Title : The coronavirus contact-tracing program in NYC isn't working too well, but why not?
link : The coronavirus contact-tracing program in NYC isn't working too well, but why not?
The coronavirus contact-tracing program in NYC isn't working too well, but why not?
I'm reading "N.Y.C. Hired 3,000 Workers for Contact Tracing. It’s Not Going Well/The program is crucial to the next phase of reopening, which begins on Monday. But workers have not had much success in getting information from people who test positive" (NYT):[T]he first statistics from the program, which began on June 1, indicate that tracers are often unable to locate infected people or gather information from them. Only 35 percent of the 5,347 city residents who tested positive or were presumed positive for Covid-19 in the program’s first two weeks gave information about close contacts to tracers, the city said in releasing the first statistics....Are privacy concerns also the reason why the response rate on the telephone calls is so low? The article doesn't get into that, but I'd like to know what is happening in those phone calls. Are people resisting the intrusion or is there some other reason why so few "gave information about close contacts"? Did they refuse to talk at all? Did they answer the phone? (I know I don't answer the phone if I don't know who's calling.) Or did they simply not know the names of the people they'd been in contact with? You can't fix a problem if you don't know what it is.
Perry N. Halkitis, dean of the School of Public Health at Rutgers University, which is guiding an effort to bring on thousands of tracers in New Jersey, called New York City’s 35 percent rate for eliciting contacts “very bad.” “For each person, you should be in touch with 75 percent of their contacts within a day,” he said....
An increasing number of countries are using phone applications to help track and trace people who test positive. Several states in the United States, including North Dakota, that have tried using digital applications have run into privacy issues. But in New York, as in most of the country, contact tracers are typically using only low-tech tools like phone calls and a questionnaire, in part to allay privacy concerns....
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